Privacy Policy
Last updated 9 June 2026
1. Who we are
TQS Stays provides serviced accommodation, short stays, contractor stays, corporate bookings, relocation stays, long-stay accommodation and holiday stays.
Website: tqsstays.co.uk
Booking site: booking.tqsstays.co.uk
Email: admin@tqsstays.co,uk
Phone: 0800 341 1324
2. Information we may collect
We may collect personal information such as:
Name
Email address
Phone number
Company name, if applicable
Booking or enquiry details
Stay dates and guest numbers
Property-owner enquiry details
Messages you send to us
We may also collect basic website usage information, such as device type, browser type and pages visited.
3. How we use your information
We use your information to:
Respond to enquiries
Manage bookings and guest communication
Provide quotes for contractor, corporate, relocation or long-stay accommodation
Deal with property-owner enquiries
Improve our website and services
Send important booking or service updates
Meet legal, accounting or business requirements
We only use personal information where we have a valid reason to do so.
4. Bookings and third-party services
Our direct booking process may be handled through a third-party booking platform. Payment, booking details and guest information may be processed securely by that platform or other trusted service providers.
We may also use third-party services for hosting, email, analytics, payments and website support.
5. Cookies
Our website may use cookies to help it work properly, improve performance and understand how visitors use the site.
For more details, please see our Cookie Policy.
6. Sharing your information
We do not sell your personal information.
We may share information with trusted service providers where needed, such as booking platforms, payment providers, cleaners, maintenance teams, website providers, professional advisers or legal authorities where required.
7. How long we keep your information
We keep personal information only for as long as needed for bookings, enquiries, business records, legal reasons or service improvement.
8. Your rights
You may have the right to ask us to:
Provide a copy of your personal information
Correct inaccurate information
Delete your information where appropriate
Restrict or object to certain uses of your information
Stop sending marketing messages
To make a request, please contact us.
9. Security
We take reasonable steps to protect your personal information and keep it secure. However, no website or online system can be guaranteed to be completely secure.
10. Third-party links
Our website may contain links to third-party websites, including our booking platform. We are not responsible for the privacy practices of other websites.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
12. Contact us
For any questions about this Privacy Policy, please contact:
TQS Stays
Email: hello@tqsstays.co.uk
Phone: 0800 341 1324